Frequently Asked Questions
About our meal prep service
We're located at 236-A N State Rd, Medina, Ohio 44256, better known as Marks Rd, just north of Route 18 but south of the E-Check.
Just pull into the Grab N' Go Drive-Thru entrance and provide your Order Number to the nice man in the truck and he'll direct you to your pickup station!
You'll choose a pickup time-slot at Checkout so we can have your order sorted and ready. This cuts down on traffic jams, bottlenecks, and potential craziness, so please try your best to arrive during your selected timeframe.
Each meal is intended to feed one person. They are restaurant-sized portions, so if you often share a meal at a restaurant then you may be able to share one of our meals. However, most people find our portions to be just right for 1.
Yes! Just add "package family style" in your order notes in checkout.
Heating instructions for both microwave and oven will be included on the label! Yes, you can microwave the dinners or warm them in the oven. Meals come packaged in metal (not microwave safe) containers for better heat distribution in the oven. While oven heating is usually the preferred method, you can transfer the contents to a microwave-safe dish then reheat.
Not yet, but we hope to soon!
We are no longer doing pick-up through the drive-thru, so please call to make special pickup arrangements at (330) 461-9998.
You will be asked to choose a pickup time at checkout.
Pick-up is between 3:30pm and 7:00pm.
Just pull into the ParTake/Grab-n-Go entrance and you'll be directed to your pickup station.
Please try your best to arrive during your chosen pickup time. We have order sorted and ready to cut down on traffic jams, bottlenecks, and potential craziness.
We do! Just give us a call! Place your order by phone and pay at pickup.
Nope! No subscriptions or commitments required. Just use our service as much or as little as you need.
If you're interested in a subscription so you don't have to remember to order each week, please let us know! If we have enough requests for such a program, we will certainly get one in place.
We do! You can now purchase gift cards online here!
Ordering Questions
Sorry, we cannot take any more orders after Saturday night. The new menu comes out on Wednesday for the following week. Be sure to sign up for email reminders so you don't forget next time!
We do! Just give us a call! Place your order by phone and pay at pickup.
We currently do not offer subscription or automatic ordering program. We will soon have the option to save a preferred payment method, which will make the ordering process super fast.
If you would be interested in enrolling in an automatic order subscription, please let us know! If we have enough requests for such a program, we will certainly get one in place.
Sure! Just give us a call at (330) 461-9998.
We do! Click here and the printer-friendly menu will open in a new tab. Then right-click anywhere on the menu to choose “Print”, or press CTRL+P on your keyboard.
No. Each dinner is intended to feed 1 person. While very light-eaters may find a single dinner is enough for 2, most find our portion sizes sufficient for 1.
About our food (Allergies, AIP, Gluten)
No, they do undergo a precision chilling process, but they are never frozen, nor are the ingredients used.
Everything is prepared and cooked at ParTake Kitchen, located at 236 N. State Rd., in Medina, Ohio.
As much as possible!
AIP stands for Auto Immune Protocol. It encompasses gluten-free, no nuts or seeds, dairy-free, sugar-free, and much more. Those with extreme food allergies and sensitivities find it hard to dine out because of cross-contamination. We take extra special precaution, and prepare these meals first, before anything in the kitchen can be contaminated.
YES! Our entire AIP menu is gluten-free! We take extra special precaution and prepare these meals first, before anything in the kitchen can be contaminated.
We sure do! Our entire AIP menu if free of all these common allergens and is prepared before anything else to avoid cross-contamination.
Have a question that's not on here?
Please feel free to contact us!